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Returns & Exchanges

Fernweh Gear - Returns & Exchanges

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RETURNS

Not happy with your purchase? Wish to return an item? You may do so within 30 days from the posted delivery date! I want you to be stoked! 

  • Reply to your automated order confirmation e-mail, OR e-mail me at info@fernwehgear.com
    • Provide your Order Number along with the reason for your intended return. I'll get back to you as soon as possible with instructions.
  • When your products are received and the quality is verified, a refund will be issued to the original payment method! You'll receive a notification e-mail 👍

What if the item(s) I received are incorrect or damaged?

If you have received products that are incorrect or damaged, first and foremost, I'm sorry! That's NOT how things are supposed to work, obviously! I'll make it right.

Shoot me an e-mail (info@fernwehgear.com) within 7 days from receiving your order. Include your order number, photographs of the item(s) and I'll help you out! 

EXCHANGES

Yes you can exchange clean, unworn, unwashed, and unmodified apparel once per order within 7 days from the posted delivery date.

Just email me at info@fernwehgear.com and reference your Order Number!

 For real though: Size charts, size charts, size charts! 📏

I put those lil' size chart beauties on each product for specifically to make it easier for you to avoid having to return or exchange! Measure your current shirts, hoodies, or yourself, and compare it with the size chart before you order and all should be well! :D :D 📏🙏😎

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    Want 15% off? Snap a photo wearing your Fernweh Gear on an outdoor adventure and tag us! :)

    Printed in the USA with Low Carbon Footprint

    To dramatically reduce our impact, your gear is is made to order! We print in the USA* with inks that are water based, solvent free, and Earth friendly! Water from the print process is also recycled and reused as much as possible to reduce waste. We offset our carbon emissions from delivering gear!

    *Some AOP products currently fulfilled by our sister facility in Mexico.

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    Gearhead Guarantee!

    I want you to be stoked with your gear. Enjoy a 30-Day Satisfaction Guarantee for returns and 7-Days for exchanges. Reach out to me and I'll make it right somehow! :)

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    Ethically & Responsibly Crafted

    Shop with confidence knowing our apparel is manufactured and printed in facilities that are eco-conscious and ethically-responsible, with no child labor. We use shirts dyed in California with bluesign® certified Earth-friendly inks!

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